Issues
This page lists known issues that we are actively working to resolve. Critical issues (for example, power outages preventing use of classroom technologies in affected spaces) are also reported via the OIT Status Dashboard.
If you’ve encountered an issue that is not listed here, please let us know by reporting the issue or calling our help desk at (949) 824-8833 for urgent assistance.
| Service Issue | Status | Reported | Last Updated |
|---|---|---|---|
| HIB 100 – Sound quality issue | Resolved | 01.31.23 9:30am |
02.02.23 7:50am |
| HH 156 – Projector issues | Resolved | 01.31.23 2:00pm |
07.25.23 6:17am |
| SE2 1304 – Broken projector screen | Resolved | 01.31.23 10:00am |
02.08.24 7:11am |
| SSH 100 – Projector dim, colors distorted | Resolved | 12.07.22 2:00pm |
03.06.23 8:08am |
| DBH 1100 – Frayed bodypack mic lavalier | Resolved | 12.08.22 7:30am |
03.06.23 8:08am |
| SST 220A – No image on projector & monitor | Resolved | 11.29.22 8:00pm |
03.06.23 8:07am |
| HIB 100 – Cockroaches | Resolved | 10.03.22 3:00pm |
10.03.22 3:15pm |
| PCB 1100 – Beeping noise | Resolved | 10.03.22 9:00am |
03.06.23 8:10am |
| NS1 2144 – Clicking from ceiling | Resolved | 09.20.22 11:30am |
10.03.22 3:14pm |
| SSL 145 – Frayed VGA cable | Resolved | 09.19.22 3:00pm |
10.03.22 3:14pm |
| NS1 2144 – HDMI issue | Resolved | 09.19.22 10:00am |
09.22.22 9:52am |
| SSPA 1170 – doc cam issues | Resolved | 09.16.22 5:00pm |
09.22.22 9:52am |
| MSTB 122 – Doc cam issues | Resolved | 09.15.22 3:45am |
09.22.22 9:52am |
| PCB 1300 – Blu ray issues | Resolved | 09.15.22 9:00am |
09.22.22 9:51am |
| ICS 180 – Blu ray issues | Resolved | 09.15.22 9:00am |
09.22.22 9:49am |
| MDE AUD – HDMI cable needs replacing | Resolved | 09.15.22 9:00am |
09.22.22 9:49am |
| DBH 1431 – Doc cam issues | Resolved | 09.15.22 9:00am |
09.22.22 9:48am |
| DBH 1429 – Doc cam broken | Resolved | 09.15.22 9:00am |
09.22.22 9:48am |
| DBH 1423 – Extron display says 1422 | Resolved | 09.15.22 9:00am |
09.22.22 9:48am |
| DBH 1423 – Doc cam broken | Resolved | 09.15.22 9:00am |
11.02.22 6:40am |
| BS3 1200 – Blu ray audio issue | Resolved | 09.14.22 9:45am |
09.22.22 9:47am |
| BS3 2130 – blu ray, web cam issues | Resolved | 09.14.22 10:00am |
09.22.22 9:47am |
| HSLH – Blu ray issues | Resolved | 09.14.22 8:45am |
09.22.22 9:46am |
| SH 174 – Blu ray issues | Resolved | 09.14.22 8:30am |
09.22.22 9:46am |
| SH 134 – Doc cam disconnected | Resolved | 09.14.22 8:30am |
09.22.22 9:46am |
| ALP 2800 – Blu ray, web cam issues | Resolved | 09.14.22 8:30am |
09.22.22 9:44am |
| ALP 2700 – Blu ray issues | Resolved | 09.14.22 8:30am |
09.22.22 9:44am |
| HH 100 – Clicking power brick | Resolved | 09.13.22 9:00am |
09.22.22 9:43am |
| SSL 129 – Webcam not connecting | Resolved | 09.13.22 9:00am |
09.22.22 9:43am |
| ALP 2600 – Webcam missing | Resolved | 09.13.22 9:00am |
09.22.22 9:42am |
| PSLH 100 – Blu ray issue | Resolved | 09.13.22 9:00am |
10.03.22 3:12pm |
| PSCB 230 – Blu ray issue | Resolved | 09.13.22 9:00am |
09.22.22 9:42am |
| IAB 128 – Doc camera app issue | Resolved | 09.13.22 9:00am |
09.22.22 9:42am |
| HIB 110 – Doc cam issue | Resolved | 09.13.22 9:00am |
09.22.22 9:41am |
| HH 226 – Touchpanel pixelation | Resolved | 09.13.22 9:00am |
09.22.22 9:41am |
| HH 226 – Blu ray issue | Resolved | 09.13.22 9:00am |
09.22.22 9:39am |
| HH 220 – Blu ray issue | Resolved | 09.13.22 9:00am |
09.22.22 9:38am |
| HH 178 – Podium lock issue | Resolved | 09.13.22 9:00am |
09.22.22 9:37am |
| HH 118 – Blu ray issue | Resolved | 09.13.22 9:00am |
09.22.22 9:37am |
| SSTR 103 – Disconnected web camera | Resolved | 09.13.22 9:00am |
09.22.22 9:36am |
| SSTR 102 – PC and projection issues | Resolved | 09.13.22 9:00am |
10.03.22 3:11pm |
| SST 238 – ELMO cable broken | Resolved | 09.13.22 9:00am |
09.22.22 9:36am |
| SSL 248 – Doc camera issue | Resolved | 09.13.22 9:00am |
09.22.22 9:35am |
| SSL 206 – Pixelated touchpanel | Resolved | 09.13.22 9:00am |
09.22.22 9:35am |
| SSL 171 – No audio or visual on blu ray | Resolved | 09.13.22 9:00am |
09.22.22 9:35am |
| SSL 162 – Blu ray issue | Resolved | 09.13.22 9:00am |
09.22.22 9:34am |
| SSL 159 – Mouse is damaged | Resolved | 09.13.22 9:00am |
09.22.22 9:34am |
| SSL 117 – Blu ray issues | Resolved | 09.13.22 9:00am |
09.22.22 9:33am |
| SE2 1304 – Blu ray issues | Resolved | 09.13.22 9:00am |
10.03.22 3:14pm |
| RH 104 – Doc cam issues | Resolved | 09.13.22 9:00am |
10.03.22 3:10pm |