Issues
This page lists known issues that we are actively working to resolve. Critical issues (for example, power outages preventing use of classroom technologies in affected spaces) are also reported via the OIT Status Dashboard.
If you’ve encountered an issue that is not listed here, please let us know by reporting the issue or calling our help desk at (949) 824-8833 for urgent assistance.
| Service Issue | Status | Reported | Last Updated |
|---|---|---|---|
| PCB 1100 – Center screen stuck in down position | Unresolved | 12.06.24 12:00am |
01.09.25 7:41am |
| ALP 1700 – Video mute not working | Unresolved | 10.21.24 8:00am |
10.25.24 8:35am |
| PSLH 100 – Issue with HDMI cable | Unresolved | 10.18.24 8:00am |
10.25.24 8:35am |
| SSPA 1100 – Document camera not working via PC | Unresolved | 10.10.24 8:00am |
10.25.24 8:34am |
| HH 178 – free standing table unstable | Unresolved | 10.11.24 8:00am |
10.25.24 8:33am |
| EH 1200 – ADA buttons/doors don’t work | Unresolved | 10.24.24 8:00am |
10.25.24 8:30am |
| SSLH 100 – Whiteboard tray broken | Unresolved | 10.25.24 8:00am |
10.25.24 8:28am |
| ALP 1300 – Confidence monitor not working | Unresolved | 10.17.24 8:00am |
10.25.24 8:27am |
| ALP 1120 – Stage left speaker issue | Unresolved | 11.09.23 12:00am |
07.03.24 8:20am |
| IAB 130 – Pixelated/dead pixels on touchpanel | Unresolved | 04.24.24 12:00am |
07.03.24 8:19am |
| SE2 1306 – projector screen doesn’t stay lowered | Unresolved | 05.23.24 12:00am |
07.03.24 6:19am |
| HG 1800 – Lighting issues | Unresolved | 12.08.23 8:00am |
07.03.24 6:13am |
| Apple USB-C adaptor HDMI issues | Unresolved | 01.30.23 4:50pm |
02.02.23 9:32am |
| Poll Everywhere service outage | Resolved | 02.26.24 8:20am |
02.26.24 8:26am |
| HSLH 100A – No mic available on PC | Resolved | 02.05.24 12:00pm |
02.08.24 7:24am |
| ALP 1300 – Touch panel not responding | Resolved | 02.06.24 8:00am |
02.14.24 6:19am |
| RH 104 – Unable to project PC | Resolved | 02.06.24 11:05am |
02.08.24 7:23am |
| ALP 2200 – HDMI and lectern monitor display not responsive | Resolved | 02.05.24 5:00pm |
02.08.24 7:22am |
| SSLH 100 – Water leak | Resolved | 02.05.24 11:15am |
03.12.24 9:22am |
| SH 128 – Pipe failure, water damage | Resolved | 02.26.24 8:00am |
03.12.24 9:22am |
| ICS 174 – Projection image color issue | Resolved | 01.29.24 6:00pm |
02.08.24 7:18am |
| HSLH 100A – Lectern PC restarted during lecture | Resolved | 02.06.24 4:00pm |
03.12.24 9:22am |
| RH 101 – High Pitched Ringing | Resolved | 02.07.24 12:00pm |
03.12.24 9:21am |
| DBH 1429 – PC not showing up on monitor | Resolved | 01.09.24 12:30pm |
01.09.24 1:19pm |
| SE 101 – Pod 3 & 5 Blinking | Resolved | 01.09.24 1:00pm |
02.08.24 7:13am |
| BS3 1200 – Reading light not working | Resolved | 01.08.24 7:00pm |
01.09.24 10:47am |
| HH 178 – Report of projection focus issue | Resolved | 01.09.24 10:00am |
02.08.24 7:13am |
| NS1 2144 – HDMI projection issue | Resolved | 01.06.24 3:00am |
03.12.24 9:21am |
| ALP 2100 – Reports of projection issues | Resolved | 01.09.24 10:00am |
02.08.24 7:12am |
| PSLH 100 – Video mute also muting monitor | Resolved | 05.08.23 5:13pm |
10.09.23 9:54am |
| HH 143 – emergency light flashing | Resolved | 06.29.23 11:00am |
10.09.23 9:55am |
| AIRB 1020 – scheduling panel error | Resolved | 07.07.23 11:37am |
07.03.24 6:13am |
| ALP 1st floor – door issue | Resolved | 07.12.23 9:34am |
10.09.23 9:56am |
| SSL 119 – cardreader issue | Resolved | 07.24.23 4:45pm |
02.08.24 7:12am |
| SSL 155 – cardreader issue | Resolved | 07.24.23 4:45pm |
10.09.23 9:56am |
| HG 1800 – Lights not staying off | Resolved | 05.16.23 5:00pm |
07.25.23 6:19am |
| DBH 1500 – Projector issue | Resolved | 05.08.23 9:00am |
10.09.23 9:57am |
| ALP 2500 – Lectern monitor flickering | Resolved | 05.17.23 9:00am |
07.25.23 6:18am |
| HIB 100 – Sporadic high pitched sound | Resolved | 05.17.23 1:00pm |
07.25.23 6:18am |
| ALP 1300 – Lectern monitor and scheduling panels down | Resolved | 05.18.23 6:00am |
07.25.23 6:18am |
| DBH 1600 – Power brick audio amp issue | Resolved | 03.07.23 9:00am |
04.18.23 10:13am |
| HH 156 – Back Left Light Flickering | Resolved | 02.28.23 12:00pm |
07.25.23 6:17am |
| ALP 1120 – Projection screen pull string broken | Resolved | 03.06.23 11:00am |
04.18.23 10:15am |
| DBH 1200 – Wall lighting control issue | Resolved | 01.10.23 12:00pm |
04.18.23 10:15am |
| EH 1200 – Two seats broken | Resolved | 01.18.23 11:00am |
04.18.23 10:16am |
| MPAA 320/330 – video mute issues | Resolved | 01.10.23 11:00am |
04.18.23 10:16am |
| IAB 130 – Video mute issue | Resolved | 01.18.23 12:00pm |
04.18.23 10:17am |
| HH – High pitched noise from HVAC | Resolved | 01.26.23 2:40pm |
03.06.23 8:12am |
| ALP 1300 – Document camera issue | Resolved | 01.18.23 10:00am |
04.18.23 10:18am |
| SE2 1304 – Lighting issues | Resolved | 01.23.23 11:00am |
03.06.23 8:11am |